Anphabe

Connecting opportunities
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40HRS HR CONSULTING SERVICES

We have a team of bright, talented Consultant with over 10 years working experience that give the firm a balance of experience and the best track record in various industries.

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40HRS HR CONSULTING SERVICES

CRM Analyst

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Job Description

  • Write SQL scripts and maintain data reports
  • Implement process and measurement for product and client portfolios
  • Continuously work on improvement of existing CRM processes
  • Plan and deliver CRM strategies across the client, encourage customer retention and customer loyalty
  • Customer Journey Mapping - analyze touch points with the organization and maximize commercial opportunities
  • Monitor and maximize customer lifetime value strategies

Job Requirements

  • Bachelor’s Degree f­rom an IT or related degree
  • Familiar with at­ least 1 CRM system such as SugarCRM, Salesforce or similar platform in CRM
  • Good knowledge of SQL
  • Minimum 1year solid experience with reporting & data selections. Able to summarize and present learnings from the data analysis to various stakeholders and recommend a course of action
  • Experience in customer acquisition, re­-engagement, and retention strategies
  • Good knowledge of verbal and written English language
  • Good communication and presentations skills

Additional Information

About 40HRS HR CONSULTING SERVICES

We have a team of bright, talented Consultant with over 10 years working experience that give the firm a balance of experience and the best track record in various industries in: Executive, General Management, Manufacturing, Engineering, Operation, Human resources Management, Finance, Supply Chain, IT, …etc. 

We have experiences in dealing with Multi-culture and personalities in the industry to provide the best practices gained from working with a wide range of local & multinational companies. So, we can provide our service in America, Asia, Europe, and south America. 

CRM Analyst

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