General Manager (Tele Marketing)
- 40HRS HR CONSULTING SERVICES , Ha Noi - Vietnam
- 4000 Competitive
- Posted: 20 Sep 2019
- To build up a new call centre with scale of 150 staffs including: Tele Manager, Tele Leaders, Tele agents and other supporting positions
- To manage the call centre to achieve the Company’s target of attending couples to each of the Company’s events which are held on a daily basis.
- To create a process workflow for telemarketing, follow-up and qualification of leads.
- To develop call scripts for telemarketer’s use with lead generation and qualification.
- To assist to create team compensation structure and performance metrics.
- To work closely with Director of Tele and Human Resources to build an exciting culture and motivating environment
- To interface closely with the sales and marketing department.
- To use data driven reporting to optimize telesales and telemarketing operations.
- To maintain accurate detailed and applicable contact data in the database.
- To work for increasing the call results to meet the company’s targets as set from time to time.
- To developing, coaching and manage Tele manager so they can deliver the best management to their team members.
- Bachelor Degree or equivalent.
- At least 10 years’ experience of Sales in which 3 years at least experience in managing a big team size of at least 50 people with proven records.
- Analytic ability, Numbers oriented
- Amazing leadership
- Experience of working for a Multinational company is an advantage.
- Exp in target management and can work under high pressure.
- Fluent in English (both written and spoken).
About 40HRS HR CONSULTING SERVICES
We have a team of bright, talented Consultant with over 10 years working experience that give the firm a balance of experience and the best track record in various industries in: Executive, General Management, Manufacturing, Engineering, Operation, Human resources Management, Finance, Supply Chain, IT, …etc.
We have experiences in dealing with Multi-culture and personalities in the industry to provide the best practices gained from working with a wide range of local & multinational companies. So, we can provide our service in America, Asia, Europe, and south America.