- 40HRS HR CONSULTING SERVICES , Ho Chi Minh - Vietnam
- 1300 Competitive
- Posted: 01 Jul 2019
- Prepare product training materials.
- Conduct trainings for EVNL staffs, channel partners and end customers.
Sales & Marketing support :
- Participate in the setting up, manning and tearing down of public events like exhibitions, seminars & roadshows etc.
- Conduct workshops for channel partner and end customers.
- Conduct product demonstration to walk-in customers at showroom/product showcase area.
- Assess competitors’ product performance. Provide competitive analysis.
- Support the salespersons/product managers in their channel partners or end customer engagements to provide technical consultations.
Technical testing/resolution :
- Manage all product design related technical issues. Overseas/carries out all resolution actions (eg: product recall, repairs, software update etc) as directed by ESP.
- Provide support to EVNL CS on post-sales support matters when necessary.
- Conduct testing/evaluation of hardware & software/solutions.
- Attend to channel partners & end customers’ technical enquiries.
- Attend all necessary scheduled/unscheduled meetings.
- Prepare & submit all required reports
- Maintain records of all pre-sales product related incidences/issues.
- Maintain proper archive of all software, drivers & manuals
Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.
- Becoming a product expert through self-learning.
- Expansive product knowledge required.
a. Describe 1 or 2 typical decisions you have to make, in the course of your job.
- Prioritizing work based on strategic potential and effort/resource required.
b. List the data which will reflect the scope and scale of activities concerning your job. (These should be quantifiable numerical amounts)
- Number of products to support
- Number of workshops to be conducted
- Bachelor degree in Computer Studies/Electrical & Electronic or equivalent from a recognized institution.
- At least 2 years of working experience in the Information Technology industry in a technical role. (P2 classification)
- Must be willing to travel around the country to meet customer.
- Must have good presentation and communication skills (both written & spoken) in native & English language.
- Independent, highly motivated, pro-active and result oriented.
About 40HRS HR CONSULTING SERVICES
We have a team of bright, talented Consultant with over 10 years working experience that give the firm a balance of experience and the best track record in various industries in: Executive, General Management, Manufacturing, Engineering, Operation, Human resources Management, Finance, Supply Chain, IT, …etc.
We have experiences in dealing with Multi-culture and personalities in the industry to provide the best practices gained from working with a wide range of local & multinational companies. So, we can provide our service in America, Asia, Europe, and south America.
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